Privacy Policy for MQ8
What We Collect and When, Cookies and Your Choices and Why We Hold This Information.
What We Collect and When
When you use the contact form on this site, you voluntarily provide your name, email address, and the content of your message. This happens only when you choose to submit it. Separately, every visit to the site is recorded by our web server. This includes your IP address, browser type, the pages you view, and the date and time of each request. This is standard practice for all websites.
Cookies and Your Choices
Cookies are small text files stored on your device. They help the site remember your preferences and improve your experience. We use them to keep the lobby functioning smoothly. If you turn off cookies in your browser, some features may not work correctly. You might not be able to log in or use certain interactive parts of the site. The main cost is a reduced level of convenience, not a loss of security.
Why We Hold This Information
The information you submit through the contact form is used solely to respond to your enquiry. It helps us understand your question and provide a relevant answer. Automatically recorded data is used for site administration and to understand general user behaviour. This allows us to improve the layout and performance of the platform for all visitors. We do not use this data to identify you personally.
How Long Records Are Kept
Contact form submissions are kept only for as long as necessary to resolve your enquiry and for a short follow-up period afterwards. This is typically a matter of weeks. Server logs are retained for a limited time, usually for security analysis. Once this period has passed, or when the data is no longer needed for its stated purpose, it is securely deleted or anonymised. We do not keep records indefinitely.
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Who Data Is Shared With
We share your data with analytics and hosting providers. These are companies that act on our instructions to help us maintain the site and understand traffic. They are not permitted to use your data for their own purposes. Your personal information is never sold, rented, or traded to third parties for marketing. We only disclose data where required by law or to protect the legal rights of the site. This policy is a core part of how we operate.
Your Rights to Access and Deletion
Under Malaysian personal data protection law, you have the right to request a copy of the personal data we hold about you. To do so, simply contact us through the contact page on this site. You also have the right to ask for your data to be deleted or corrected. We will act on your request within a reasonable time, unless we are legally required to keep it. We will confirm once the action has been taken.
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